Jay Williams is a software engineer and automation specialist based in Charlotte, NC. He's spent the last several years building the infrastructure that keeps insurance TPAs, logistics companies, and benefits administrators running — not just consulting on it, but writing the code.

Most automation consultants hand you a Zapier workflow and call it a day. Conduit Ops builds production systems: scheduled jobs, database pipelines, API integrations, and internal tooling that your team uses every day.

The ESC100 billing platform — $5M/month, 800+ employer groups, AWS Lambda + PostgreSQL — is a live example of what that looks like.

I started Conduit Ops because the problems I kept seeing — manual billing runs, broken reconciliation, spreadsheets passed around over email — were all solvable with the right 2–3 week build. They just needed someone who understood both the domain and the engineering.